Privacy Policy for Life Interiors

PIXEL THREAD PTY LTD (ACN: 689 221 056), trading as Life Interiors ("we", "us", "our"), is committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, store, share, and protect your data in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information that is reasonably necessary for our business functions. This includes:
Personal Information You Provide: Name, email address, phone number, shipping and billing address, and account details when you register, place an order, or contact us.
Transaction Information: Details of your purchases and order history. Payment information is processed by secure third-party payment gateways; we do not store your full credit card details.
Automatically Collected Information: When you visit our website, we may collect your IP address, browser type, device information, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:
To process and fulfill your orders, including shipping and handling returns.
To communicate with you about your orders and provide customer support.
To improve our website, products, and services by analyzing usage data.
For marketing purposes, such as sending you newsletters and promotional offers, but only with your consent. You can opt-out at any time.
To prevent fraud and enhance the security of our website.
To comply with our legal obligations under Australian law.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with trusted third parties who assist us in operating our business, such as:
Service Providers: Shipping and logistics partners, payment processors, and IT service providers.
Legal Requirements: We may disclose your information if required by law, such as in response to a court order or a request from a law enforcement agency.
These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

4. Data Security and Retention

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by Australian law (for example, for taxation and corporate records).

5. Your Rights and Choices

Under the Australian Privacy Act, you have the right to:
Access the personal information we hold about you.
Request the correction of inaccurate or out-of-date information.
Make a complaint about a breach of the APPs.
To exercise these rights, please contact us using the details below. You can also opt-out of marketing communications at any time by using the "unsubscribe" link in our emails.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze traffic. You can manage or disable cookies through your browser settings, but this may affect the functionality of our website.

7. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. International Data Transfers

While we are an Australian company, some of our service providers may be located overseas. When we transfer personal information to an overseas recipient, we take reasonable steps to ensure that the recipient complies with the Australian Privacy Principles.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:
Phone: +1 6012583621
Address: Unit 449, 29-31 Porter Street, RYDE NSW 2112, Australia